HRM

CONTENTS IN BRIEF 

List of figures xxxi 

List of tables xxxiii 

Preface xxxv 

PART | Fundamentals of h uman resource management 1 

Human resource management (HRM) 3 

Human capital management 9 

Strategic HRM 13 

PART I! Delivering HRM 27 

HR architecture – the HR system 29 

The role of the HR function 33 

The role of HR professionals 43 

HRM and performance 59 

PART iil Human resource management processes 71 

HR strategies 73 

HR policies 81 

HR procedures 89 

HR analytics 97 

Knowledge management 103 

Competency-based HRM_ 111 

The ethical dimension of HRM 

Corporate social responsibility 

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i} PART IV People and organizations 139 

16 Organizational behaviour 141 

17 Work, organization and job design 161 

18 Organization development 175 

PART V Factors influencing employee behaviour 189 

19 Motivation 191 

20 Commitment 207 

21 Employee engagement 215 

PART VI People resourcing 229 

22 Strategic resourcing 231 

23 Workforce planning 237 

24 Recruitment and selection 247 

25 Talent management 269 

26 Introduction to the organization 281 

27 Release from the organization 285 

28 Managing employee retention 289 

29 Absence management 297 

30 Managing diversity and inclusion 303 

31 Managing flexibility 309 

PART VII Learning and development 315 

32 Strategic learning and development 319 

33 How people learn 327 

34 The process of learning and development 335 

Workplace learning 349 

Social learning 355 

E-learning 359 

Training 365 

Leadership and management development 373 

The role of the learning and development function 

PART VIII Performance management 389 

383 

Contents in Brief 

Performance management fundamentals 391 

The process of performance management 399 

PART IX Rewarding people 415 

Reward management 417 

Market pricing 431 

Job evaluation 435 

Grade and pay structures 439 

Contingent pay 445 

Managing reward for special groups 453 

Managing reward systems 465 

PART X Employee relations 469 

The basis of employee relations 471 

The employment relationship 479 

The psychological contract 485 

The practice of industrial relations 491 

Employee voice 497 

Employee communications 503 

PART XI Employee well-being 509
The practice of employee well-being 511
Health and safety 517
PART XII International HRM 527
The international HRM framework 529
The practice of international HRM 541
Managing expatriates 557
PART XIII HRM practices 569
HR information systems 571
Employment law 577
HR skills 589
Strategic HRM skills 591
Business skills 595
Problem-solving skills 603
Analytical and critical skills 607
Research skills 613
Statistical skills 623
Selection interviewing skills 629
Job, role and skills analysis and competency modelling 643
Learning and development skills 659
Negotiating skills 665
Leading and facilitating change 671
Leadership skills 681