Your expertise is affirmed by the aPCRM™ stands for Associate Professional in Customer Relationship Management.
The entry-level designation is Professional in Customer Relationship Management (aPCRM™). It is also the most well-known Customer Relationship Management official term in the world, and it is supplied by aPCRM™. Customer Relationship Management professionals at the entry-level positions may be entering the workforce in primarily Management roles, such as providing assistance in a bigger Customer Relationship Management function or serving as the sole CRM practitioner in a significant project management function. Individuals at this level would be in charge of supporting CRM initiatives, carrying out management activities, and working at the strategic and operational levels. Customer Relationship Management Lead, Customer Relationship Manager, Customer Relationship Management Consultant, or Customer Service Coordinator are common designations.
Benefits
- Expertise at the end of the training affirmed you the aPCRM™ Associate Professional in Customer Relationship Management.
- Membership certification of RMPI
- Access to RMPI professional activities (conferences, seminars, job fairs)
Training Duration and Assessment
Duration: 6 weeks of intensive training
Assessment: Practical+Continuous Assessment 40%, Examination 60%
Exam time: 40minutes Exam length: 60scored questions (mostly multiple-choice)
Exams will be taken at RMPI online learning portal
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Associate Professional in Customer Relationship Management
Customer Relationship Management professionals who have earned RMPI® credentials work for a variety of companies, including large multinational corporations, small businesses, for-profit and nonprofit organizations, publicly listed companies, government bodies, universities, and military divisions, among others. RMPI® credential holders are passionate CRM practitioners, eager mentors, and trusted strategic partners who serve their employers as well as the Customer Relationship profession.