CSCP™ CERTIFIED SUPPLY CHAIN PROFESSIONAL

Last Update September 28, 2026

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About This Course

CERTIFIED SUPPLY CHAIN PROFESSIONAL (CSCP™)

The CSCP™ (Certified Supply Chain Professional) is the globally recognized standard for end-to-end supply chain expertise. It validates your ability to manage the entire supply chain — from suppliers and production to distribution and customer delivery.

Who it’s for: Supply Chain Managers, Demand Planners, Procurement Professionals, Logistics Managers, and Operations Consultants.

Why CSCP™?

· Globally recognized — trusted by employers worldwide
· Higher earning potential — certified professionals earn more
· End-to-end mastery — understand how every link connects
· Strategic credibility — contribute to business strategy, not just operations

What You’ll Master

Domain Focus
Supply Chain Design Networks aligned with business strategy
Demand Management Forecasting and supply-demand alignment
Global Networks Cross-border complexity management
Sourcing & Procurement Supplier strategy and contracts
Operations & Inventory Planning, production, inventory control
Logistics & Distribution Network design and product flow
Relationships Customer and supplier partnerships
Risk & Optimization Mitigation and continuous improvement

Benefits

· Earn the CSCP™ designation
· RMPI membership certification and professional activities access
· Global network of supply chain professionals
· Positioned for senior roles in operations and strategy

Training Duration & Evaluation

Component Details
Training Duration 8 weeks
Examination
Practical + Continuous Assessment
Assessment Duration
Exam Format
Exam Platform RMPI online learning platform

Ready to Lead the Supply Chain?

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Curriculum

27 Lessons

What Is Supply Chain Management (SCM)?

LEARNING OBJECTIVES After completing this chapter, you should be able to: Define “Supply Chain Management,” and explain the activities involved. Identify the flows through a supply chain, and explain the bullwhip effect. Describe the rise of supply chain management and its global implications. Describe characteristics of a competitive supply chain. Identify and explain key trends that drive today’s supply chains. CHAPTER OUTLINE What Is Supply Chain Management (SCM)? SCM Activities Managing Flows Through the Supply Chain The Bullwhip Effect Customer Focus The Service Supply Chain The Boundary-Spanning Nature of SCM Intraorganizational Integration Cross-Enterprise Integration SCM Versus Logistics The Rise of SCM Characteristics of a Competitive Supply Chain Responsiveness Reliability Relationship Management Trends in SCM Globalization Outsourcing Information Technology Big Data Analytics

INTRODUCTION TO SUPPLY CHAIN MANAGEMENT

2.0 SUPPLY CHAIN STRATEGY

LEARNING OBJECTIVES After completing this chapter, you should be able to: e Define supply chain strategy, and explain how it supports the business strategy. e Explain how the right supply chain design can create a competitive advantage. e Identify and explain the building blocks of a supply chain strategy. e Explain differences in supply chain design based on organizational competitive priorities. e Explain how productivity can be used to measure competitiveness. CHAPTER OUTLINE @ What Is Supply Chain Strategy? Strategic Alignment @ Achieving a Competitive Advantage Cost-Productivity Advantage Value Advantage SCM as a Source of Value @ Building Blocks of Supply Chain Strategy Operations Strategy Distribution Strategy Sourcing Strategy Customer Service Strategy @ Supply Chain Strategic Design Competing on Cost Competing on Time Competing on Innovation Competing on Quality Competing on Service Why Not Compete on All Dimensions? m Strategic Considerations Small versus Large Firms Supply Chain Adaptability @ Productivity as a Measure of Competitiveness Measuring Productivity Interpreting Productivity = Chapter Highlights mg Key Terms @ Discussion Questions g Problems m Case Study: Surplus Styles

3.0 NETWORK AND SYSTEM DESIGN

LEARNING OBJECTIVES After completing this chapter, you should be able to: e Describe the supply chain as a system of processes. e Understand how to manage processes across the supply chain. e Explain system constraints and variation in managing a supply chain network. e Describe the stages of supply chain integration. e Describe key factors in designing a supply chain structure. e Explain enterprise resource planning (ERP) as a system integration technology. CHAPTER OUTLINE g The Supply Chain System Processes across the Supply Chain What Is a Business Process? Managing Supply Chain Processes = Understanding Processes: Theory of Constraints (TOC) System Constraints System Variation Capacity Implications g Integration of Supply Chain Processes Stages of Integration Vertical Integration versus Coordination m Designing Supply Chain Networks Supply Chain Structure and Management Designing Segmented Structures m Enterprise Resource Planning (ERP) IT as an Enabler of SCM What Is ERP? ERP Configuration ERP Implementation a Chapter Highlights mg Key Terms g@ Discussion Questions = Problems @ Case Study: Boca Electronics, LLC

4.0 MARKETING

LEARNING OBJECTIVES After completing this chapter, you should be able to: e Define marketing and explain its role in supply chain management. e Describe how market segmentation impacts supply chain design. e Describe the tools of customer relationship management (CRM). e Explain the voice of the customer (VOC) and quality function deployment (QFD). e Explain channels of distribution and their role in supply chain management. e Explain the impact of e-commerce on channels of distribution and the supply chain. CHAPTER OUTLINE g@ What Is Marketing? The Marketing Function Evolution of Marketing Impact on the Organization Impact on the Supply Chain @ Customer-Driven Supply Chains Who Is the Customer? Types of Customer Relationships Managing Customers Using CRM @ Delivering Value to Customers Voice of the Customer (VOC) What Is Customer Service? Impact on the Supply Chain Measuring Customer Service Global Customer Service Issues # Channels of Distribution What Are Channels of Distribution? Designing a Distribution Channel Distribution versus Logistics Channel The Impact of E-Commerce The Omni-Channel g Chapter Highlights m@ Key Terms @ Discussion Questions @ Case Study: Gizmo

5.0 OPERATIONS MANAGEMENT

LEARNING OBJECTIVES After completing this chapter, you should be able to: e Define operations management (OM), and explain its role in the supply chain. e Describe operations decisions, and explain how they impact supply chain management (SCM). Describe categories of facility layouts and their link to process design and the supply chain. Describe the process of line balancing in designing product layouts. Explain the role of process automation in layout design. CHAPTER OUTLINE # What Is Operations Management (OM)? The OM Function OM Decisions Manufacturing versus Service Operations Evolution of the Operations Function Impact on the Organization Impact on SCM = Product Design What Is Product Design? Design of Services The Product Design Process Break-Even Analysis Factors Impacting Product Design Decisions m Process Design What Is Process Design? Intermittent Processes Explain product and process design and their impact on supply chain operations. Repetitive Processes The Continuum of Process Types @ Facility Layout Facility Layout Planning Types of Facility Layouts mg Line Balancing in Product Layouts Step 1. Identify Task Times and Precedence Relationships Step 2. Determine Cycle Time Step 3: Determine the Theoretical Minimum Number of Workstations Step 4: Assign Tasks to Workstations Step 5. Compute Efficiency = Process Automation Advantages and Disadvantages Automation in Services w@ Chapter Highlights mg Key Terms @ Discussion Questions @ Problems

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CSCP™ CERTIFIED SUPPLY CHAIN PROFESSIONAL

About This Course

CERTIFIED SUPPLY CHAIN PROFESSIONAL (CSCP™)

Curriculum

What Is Supply Chain Management (SCM)?

INTRODUCTION TO SUPPLY CHAIN MANAGEMENT

2.0 SUPPLY CHAIN STRATEGY

2.1 WHAT IS SUPPLY CHAIN STRATEGY?

2.2 ACHIEVING A COMPETITIVE ADVANTAGE

2.3 BUILDING BLOCKS OF SUPPLY CHAIN STRATEGY

2.4 SUPPLY CHAIN STRATEGIC DESIGN

2.5 STRATEGIC CONSIDERATIONS

2.6 PRODUCTIVITY AS A MEASURE OF COMPETITIVENESS

2.7 CHAPTER HIGHLIGHTS

3.0 NETWORK AND SYSTEM DESIGN

3.1 THE SUPPLY CHAIN SYSTEM

3.2 UNDERSTANDING PROCESS THEORY OF CONSTRAINTS (TOC)

3.2 UNDERSTANDING PROCESS THEORY OF CONSTRAINTS (TOC)

3.3 INTEGRATION OF SUPPLY CHAIN PROCESSES

3.4 DESIGNING SUPPLY CHAIN NETWORKS

3.5 ENTERPRISE RESOURCE PLANNING (EPR)

3.6 CHAPTER HIGHLIGHTS

4.0 MARKETING

4.1 WHAT IS MARKETING?

4.2 CUSTOMER DRIVEN SUPPLY CHAINS

4.3 DELIVERING VALUE TO CUSTOMERS

4.4 CHANNELS OF DISTRIBUTION

4.5 CHAPTER HIGHLIGHTS

5.0 OPERATIONS MANAGEMENT

5 .1 WHAT IS OPERATIONAL MANAGEMENT (OM)?

5.2 PRODUCT DESIGN

5.3 PROCESS DESIGN

5.4 FACILITY LAYOUT

5.5 LINE BALANCING IN PRODUCT LAYOUTS

5.6 PROCESS AUTOMATION

5.7 CHAPTER HIGHLIGHTS

Your Instructors

Admin_RMPI

CRMP™ CERTIFIED CUSTOMER RELATIONS MANAGEMENT PROFESSIONAL

aPHRi™ ASSOCIATE PROFESSIONAL IN HUMAN RESOURCE INTERNATIONAL

CAPM™ CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT

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